faqs2 – FM Cases

How do I track my shipment?

You will receive a tracking number once your order is shipped.
Please consider that shipping times are not guaranteed. These are estimates given by USPS/UPS and delays may occur on some countries.

What is your return policy?

You can return your case to our warehouse up to 3 days after delivery. Returns must be in original condition, unused.

Which phone models do you offer?

We offer cases for iPhone and a wide variety of Android phones. Mostly Samsung Galaxy and Huawei.

Will you have more designs?

Of course! We are always updating our cases. If you have a request please let us know.

How long will it take to receive my order?

If you live in the U.S your order will take 2-6 days to arrive from the moment the case leaves our warehouse. We normally take 1-2 days to fulfill orders.

International shipping takes from 10-20 days. In special occasions it can take more. We advise to contact the delivery company for more information of your shipment.

For any more questions, please feel free to contact us.

Worldwide Shipping!

We ship all over the world. At FM Cases we strive to ensure that your shipments arrive safely and in a timely manner.

Satisfied or refunded

You can return your case to our warehouse up to 3 days after delivery. Returns must be in original condition, unused.

Top-notch support

If you have any questions or concerns please feel free to contact us at any time. Please include your order number if you have one.

Email address: support@fmcases.com

Secure payments

All transactions are secured with SSL protocol. Using SSL helps to encrypt the information so that your card details and all other sensitive data is protected.